1.  How Do I Book My Holiday?

 First of all, you need to complete our booking form with details of all members of your party. You must be eighteen or over. Your booking will be made directly with us. In this case, a deposit of 25 % of the total price (deposit and way of payment depends on each hotel policy) (including accommodation and additional services such as excursions and/or rent a car) must be paid. On receipt of your booking form and appropriate payment, we shall confirm the booking and send you e-mail or fax. We do, however, reserve the right to decline any booking.

 2.  When Do I Pay?

 You pay a 25 % deposit at the time of making your booking (or full payment if less than 14 days prior to arrival, depending on each hotel policy). Full payment of our services will be made 1^st day of arrival at the holiday resort. If we do not receive payment in full by this date, we reserve the right to treat your booking as cancelled.

 3.  What About My Contract With Next Holidays?

 A binding contract only comes into existence once we have accepted your booking and send you e-mail or fax confirmation. The date of the contract is the date that appears on the confirmation.

 4.  The Price of My Holiday

 The price of your holiday as shown on your e-mail confirmation by us, will not be increased.

 5.  If  We Change Your Holiday

 It is unlikely that we will have to make any changes to your holiday. However, the arrangements for the holidays contained in this web site are made many months in advance and changes are sometimes required. Most changes are minor. When a major change becomes necessary, we will inform you as soon as it is reasonably possible if there is time before your arrival. A major change is one that we make to your holiday arrangements before arrival, which involves a change of resort area or accommodation to one of lower price. You may then either:

a. accept the changes

b. purchase another available holiday from us, or

c. cancel your holiday.

 If you choose c, we will refund all monies paid to us. Important note: Compensation will not be payable and we will not otherwise be liable to you if we are forced to cancel, delay, curtail or in any way change holiday as a result of ‘force majeure’. In these Booking Conditions ‘force majeure’ means War or threat of War, terrorist activity, riots or civil strife, industrial disputes, natural or nuclear disasters, fire, technical problem to transport, closure or congestion of hotel, apartment/studio house, or adverse weather conditions and all similar events outside our control which prevent or affect the performance or prompt performance of our contractual obligations. *Please note that holidays are not transferable to any other year.

 6.  If You Change Your Holiday

 If you need to change any details of your holiday (different accommodation or arrival date), we will do our best to help. The price of your new holiday arrangements will be based on the prices that apply on the day we receive confirmation of your change. Name changes will be accepted at no charge. If you change all details of your holiday at any time (accommodation and resort) this will be treated as a cancellation and subsequently a new booking. A new final e-mail or fax confirmation will be sent showing the new details as appropriate. All alternations are effective only on the date when Next Holidays receives written instruction. Please note that we cannot accept any correspondence or claims from any other member of your party.

 7.  If   We Cancel Your Holiday

 We reserve the right in any circumstances, to cancel your holiday. In this event, we will refund all monies paid to us or offer an alternative available holiday of comparable standard. However, in no case will your holiday be cancelled less than 8 weeks before the arrival, except for reasons of a force majeure (see ‘important note’ above). In either case we have no liability to you for the loss of opportunity to take your holiday. Very rarely, we may be forced to curtail your holiday after the date of arrival where circumstances amounting to force majeure (as described in ‘important note’ above) occur. In this very unusual situation, we regret we cannot make any refunds or be responsible for any costs or expenses you may incur as a result.

 8.  If  You Cancel Your Holiday

 If, for whatever reason, you cancel the booking, the initial deposit is withheld. In this case you lose 100 % of your deposit costs. Immediate notice in writing by the person, who filled the booking form, must be sent to us. Such notice of cancellation is only effective when received by us. The scales of cancellation charges that will be levied for hotel bookings (depending on each hotel policy) are as follows:

       9.  Web - site Descriptions

 The descriptions of resorts, accommodation, facilities and amenities are based on inspections made many months before you go on holiday, and describe what exists at that time. Sometimes, especially in low season (1 March to 30 June & 1-31 Oct) facilities such as bars, taverns, sports facilities, water sports, swimming pools, discos and bus services may not be available. If we become aware of any changes to our current web sites that might affect your holiday we will advise you at time of booking. If you have already booked we will advise you before your travel as soon as reasonably possible.

       10.  Building Work in Resort

 As everywhere in the world, building work is permitted by law in Greece and we cannot legally prevent it. If disruption is severe and another Next Holidays accommodation is available in resort, we will offer you the choice of moving at no cost.

OUR RESPONSIBILITIES

1.  Do Next Holidays Accept Responsibility for the Quality of My Holiday?

 Yes, we shall accept responsibility if services that we are contractually bound to provide prove deficient or not of a reasonable standard or if suffer loss or damage (other than death, personal injury or illness) as a result of the acts and/or defaults of our employees and/or suppliers. In all cases except where personal injury, illness or death results, our liability is however limited to the holiday price of the persons affected in total.

2.  Your Obligation

 It is your responsibility to arrive on stated places on time. Any loss or damage, which you suffer through failure to do so lies with you. Our clients book on the basis that they agree to abide by all reasonable directions given to them in connection with their holiday. We reserve the right to terminate the holiday of any client, without notice, whose conduct or behaviour is disruptive or which affects the enjoyment of other holidaymakers. We shall not accept liability for any extra costs incurred by them as a result of our doing so.

3.  If I Have a Complaint

 If you have a complaint about your holiday, please inform us immediately, and we will try to solve the problem on the spot. (We cannot begin to resolve the problems unless we know they exist!). However, if it cannot be resolved in resort you should fill out a ‘Customer Complaint Report’. If you fail to report such incidents in writing at resort, Next Holidays, cannot consider your complaint valid.

4.  Breakage, Loss or Damage

 We do realise that accidents can and do happen. However, you are responsible for any breakages/damage to the accommodation, furnishings and fittings whilst you are staying there. If you do break anything, please report it to the representative and property owner, they will advise you of the costs involved.

5.  Miscellaneous

 The accommodation provided is for the use of those clients shown on the final e-mail or fax confirmation by us; sub-letting, sharing or assignment is prohibited.